Job Description :

Walmart Global Tech is looking for a highly motivated teammate ready to play a key role as a SAMS Support Engineer.

Responsibilities :

• Independently own and address and resolve application issues, provide updates, and perform root cause analysis.
• Plan, execute, and implement applications and configuration change procedures
• Supervise all alerts related to application and system procedures and provide services proactively.
• Maintain good professional relationships with counterparts of engineering, Platform support, and end-Users, etc.
• SAMS Support Engineer should Gain and maintain expertise inflow of application process and systems related to the domain
• Flexibility – responsibilities may require occasional evening and weekend work

Qualifications : 

• knowledge of operating systems, Databases, application stacks, and network systems.
• Previous experience dealing with support cases or requests via e-mail, telephone, and in person.
• Basic systems, software engineering, and Architecture knowledge.
• Ability to code/Script in Mobile apps either on IOS or android and working knowledge of SQL and Databases.
• Should have knowledge of coding debuging the Applications built on Java services, Azure, OMS /IMS.
• Should have Experience of 2-4 years.

Skills :

• Exceptional verbal and written communication skills.
• Listening ability and patience.
• Critical thinking, complex Problem Solve, and Troubleshoot.
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation.
• Able to work independently or as part of a team.

About us :

If you’re thinking ‘scale’, think bigger and don’t stop there. At Walmart Global Tech India, we don’t just innovate, we enable transformations across stores and different channels for the Walmart experience.

A regular day at Walmart Global Tech India means using technology to deliver leading-edge innovations for the biggest retailer in the world – Walmart. Our innovations ensure a seamless experience for 275 million customers per week, across 11,300 stores under 58 banners in 27 countries and eCommerce websites in 10 countries.

As a part of Walmart Global Tech India, you’ll be on the frontlines, defining the Walmart experience everywhere across the world – from brick-and-mortar stores to apps to online.