Job Description :

The Solutions Engineer role is similar to that of a Pre-sales Engineer role but focussed on enterprise customers, and therefore requires taking up i) consultative approach and ii) thinking of how to provide an overall technical solution to the prospect as against just explaining the product features.  

Are you looking for an exciting career with stupendous growth opportunities within a work culture that puts employees first? If so, think Zoho. Zoho is a global software major with a portfolio of 45+ products in nearly every major business category, including sales, marketing, customer support, finance, HR, and an array of productivity, collaboration, and application building tools. Zoho has been making beautiful software for 24 years, which is used by 50 million business users in 180 countries.

This is an exciting opportunity to work with Zoho Creator, the leading global low-code platform that is changing the way the world builds IT applications. With over 10,000 customers in 170 countries, Zoho Creator is helping companies such as Siemens, Samsonite, Tesla, and Whirlpool gain 10X productivity in building applications.

Responsibilities :

• A solutions engineer be the prospect’s trusted technical expert throughout the sales cycle.
• Identify key problem areas that matter, gather and document requirements, participating in discovery calls with prospects.
• Give product demos highlighting the benefits of the low-code platform and relevant product capabilities.
• Scope out, build (with the help of a developer) and present a Proof of Concept to convince the prospect about solution fit.
• Work closely with the sales team, engaging the prospects towards a successful closure.
• Work on proposals and respond to RFPs.
• Act as a liaison between sales, product, engineering, and support teams to ensure delivery of solution as per prospect’s expectations.

Qualifications : 

• 3 years of relevant solution engineer/pre-sales/consulting or equivalent experience in a customer-facing role.
• Strong sales acumen with excellent verbal, presentation, written, and interpersonal communication skills.
• Ability to interpret customers’ business problems and technical issues to articulate how a solution will align with their requirements.
• Experience with low-code / rapid application development/ RPA/ BPM platforms is preferred.
• Basic knowledge about software development and prior experience with programming will be an advantage.
• Ability to work in shifts.

About us :

Founded in 1996, Zoho Corporation is the software company behind three great brands: Zoho, ManageEngine, and WebNMS.

Zoho offers beautifully smart software to help you grow your business. With over 50 million users worldwide, Zoho’s 45+ products aid your sales and marketing, support and collaboration, finance, and recruitment needs—letting you focus only on your business.

ManageEngine is an easy-to-use enterprise IT Management product used by over 1,80,000 customers worldwide.

WebNMS is a highly customizable Network Management Framework with over 25,000 carrier deployments worldwide.

Zoho Corporation is a privately-held and profitable company headquartered in Chennai, India, with offices across the globe.