Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview

• The Sr. Analyst, GRC application will work in a cross functional team environment comprised of technical staff, application end-users, business owners and an external vendor throughout MasterCard Worldwide to provide functional application support for the Open Pages application.
• The ideal candidate will demonstrate strong functional knowledge across various GRC applications including Open Pages for on-premise and cloud solutions
• Expected to support corporate objectives such as compliance, stewardship, governance, risk management and business continuity, as they relate to our global roll-out of Open Pages and additionally provide Project management for enhancements and incremental rollouts.

Role

• Responsible for maintaining partnership with various 3rd party vendors and business owners.
• Lead and own the GRC solution, production support, certifications, license management, user provisioning, system changes, enhancements and upgrades
• Deep understanding of best practices on implementing GRC application on cloud
• Experience in Cognos report, Open Pages workflows and personalization will be preferred
• Hands-on system configurations for GRC applications including Open Pages.
• Perform activities like creating/modifying reports, dashboards, implementing/updating workflows etc. in Open Pages.
• Partner with key business users and lead efforts on application training and change management specifically to GRC application and associated processes.
• Apply newer technologies to automated various manual activities around user provisioning, reports and workflows
• Liaison with business process owners and technical teams. Perform and own functions like understanding business requirements, mapping business requirements to system functionality, designing and documenting functional requirements.
• Provide ongoing Production Support – including problem management. This also include logging tickets, status communication & escalation (as needed).
• Ensure testing efforts are completed timely related to enhancements, integrations, system upgrades etc.

All About You

• Bachelor’s or higher degree in Computer Science or Information Systems or equivalent work experience in managing GRC business applications
• Strong working knowledge on any GRC application is mandatory.
• Hands-on configuration knowledge on Open Pages application is preferred
• Prior experience implementing GRC application over cloud is preferred.
• Excellent on communication & articulation (written & verbal communication) skills required – with the ability to effectively communicate & develop strong relationships within a multinational organization
• Knowledge of key Project Management methodologies & tools – including Microsoft Projects and Visio preferred
• Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects
• International & Domestic travel may be required

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.