Job Description

Walmart Global Tech India, an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, is looking for a passionate Support Engineer

Knowledge Needed

Support Engineer must have

• Knowledge of operating systems, Databases, application stacks and network systems
• Previous experience dealing with support cases or requests via e-mail, telephone and in person
• Basic systems ,software engineering and Architecture knowledge
• Ability to code/Script in Mobile apps either on IOS or android and working knowledge of SQL and Databases
• Should have knowledge of coding debugging the Applications built on Java services, Azure , OMS /IMS

Job Responsibilities

• Independently own and address and resolve applications issues, provide updates and perform root cause analysis.
• Plan, execute and implement applications and configuration change procedures
• Supervise all alerts related to application and system procedures and provide services proactively.
• Maintain good professional relationships with counterparts of engineering, Platform support and end Users etc.
• Gain and maintain expertise in flow of application process and systems related to domain
• Flexibility – responsibilities may require occasional evening and weekend work

Key Skills

• Exceptional verbal and written communication skills
• Listening ability and patience
• Critical thinking, complex Problem Solve and Troubleshoot
• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and
• Able to work independently or as part of a team.

Skills Required

Java services, Azure , OMS /IMS

About Us

Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.