Job Description

Basic Knowledge Required

• Clear understanding of OSI Model and TCP/IP stack
• Basic understanding of Routing Static and Dynamic.
• Clear understanding of Firewalls, Load balancers, WAF and its operations.
• Should have basic skill in packet capture and analysis.
• Should be familiar with Wireshark.

Work Experience

• Minimum 5 + years’ experience only in NAC Solutions and Implementations.
• 5-6 years of experience with Network Security products and solutions such as Cisco Identity Services Engine (ISE), Cisco Secure Access Control Server (ACS), or other Network Access Control (NAC) products.
• Experience in any one Firewall platform like Palo Alto, Checkpoint, Barracuda, Juniper etc.
• Solid grasp of network security concepts and protocols such as dot1x authentication, Radius, Tacacs Experience with AAA configurations with Network devices such as WLCs, Switches, ASAs
• Good working knowledge in Linux based VM environment Excellent troubleshooting skills for resolving security & networking related issues in a medium to large enterprise environment
• Certification in Networking or Security domain such as CCNA, CISSP or equivalent level is preferred Experience with monitoring or logging analysis tools (System Center Operations Manager, Splunk).
• Experience in at least one Load balancers like F5, Alteon, Barracuda, Netscaler.

Roles and Responsibilities

• Enterprise wide Deployment of Cisco ISE product and integration of ISE with other Cisco Security products such as DNAC, StealthWatch, FirePower
• Providing technical leadership for the Support and maintenance of Cisco AAA Infrastructure & Services
• Scripting and Automation of operational tasks such as endpoints and network device provisioning in ISE
• Working with Network Infrastructure administrators to define and implement AAA policies and configurations
• Working with Cisco ISE BU and other Cisco multi-functional teams for the resolution of AAA issues
• Document the technical solutions and deliver training to support team members
• Continuously interacting with Customers over voice, Emails and Remote screen sharing to resolve issues with in the SLA.
• Documenting the solutions provided to the Customers in the ticketing tool.
• Troubleshooting p1/p2 incidents interacting with different team for the timely resolution with in the SLA.
• Documentation of RCA in proper RCA template. Best practices or preventive measure implementation based on the RCA action items.
• Should be open to work in 24/7