Job Description :

We are looking for an aspiring Technical Support Engineer with strong core knowledge in EEE Domain.

What to expect from the role

• Work experience with EEE Engg domain 
• Opportunity to work on industrial projects.
• Exposure to industry and development.
• Work in collaboration with a team.
• Guided by experts and professionals in the field and learn on the job.

Responsibilities

• To support learners with fundamental theory and software simulation. 
• To work on in house hardware/software development projects
• As a Technical Support Engineer, You should take ownership of customer issues and see problems through to resolution
• Research, diagnose and identify solutions to resolve customer issues
• Follow standard procedures of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Provide technical support to students in a highly professional manner
• Resolve support tickets
• Host technical presentations and demos for customers
• Work on model problems, programs, and simulations

Key skills :

• MATLAB
• Simulink

Requirements :

• B.E./B.Tech & M.Tech (EEE)
• 0-3 years of experience in the EEE domain
• Tools: MATLAB/Simulink
• Working knowledge of motor drives & battery systems
• Good understanding of hardware design and embedded systems
• Freshers who worked on eBAJA or similar student competitions are eligible
• In-depth knowledge of EEE engineering courses.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills

About Us :

• Skill-Lync offers projects based advanced engineering courses for engineering students by partnering with industry experts.
• All of our courses are mapped to specific job functions in the market.
• All Skill-Lync courses are crafted in consultation with industry experts.
• Work on projects, publish to your profile, and get hired.
• Skill-Lync delivers quality education by leveraging technology to equip students with the technical skillset they require, to start and succeed in their respective career paths. Quality educational content created by industry experts is distributed online through our platform across the globe at an affordable rate.