{"id":2149,"date":"2021-07-31T21:34:04","date_gmt":"2021-07-31T16:04:04","guid":{"rendered":"https:\/\/edubuzz360.com\/jobs\/?post_type=jobpost&#038;p=2149"},"modified":"2021-07-31T21:34:08","modified_gmt":"2021-07-31T16:04:08","slug":"customer-service-associate-at-avantor","status":"publish","type":"jobpost","link":"https:\/\/edubuzz360.com\/jobs\/jobs\/customer-service-associate-at-avantor\/","title":{"rendered":"Customer Service Associate at Avantor"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><strong>Job Description :<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Customer Service Associate is responsible for processing customer purchase orders, resolving issues, handling inquiries, cross-referencing, expediting, and communicating with suppliers, customers, and sales representatives. Serves as a liaison with all parties to enable sales growth. Live Avantor values.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Responsibilities<\/strong> :<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Capable to resolve internal\/external customer requests\/queries via email, fax &amp; chat.<\/li><li>Deliver the results as per process requirements<\/li><li>Liase with manufacturer and internal customer from time to time in providing resolution<\/li><li>Upskill process knowledge from time to time<\/li><li>A Customer Service Associate should have ability to delight customer above and beyond the call of duty<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Experience<\/strong> :<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Good communication skills (English)<\/li><li>Proficiency in Microsoft Office<\/li><li>Good organization skills<\/li><li>Willingness to work in shifts<\/li><li>Good Decision making skills<\/li><li>Ability to learn Avantor terminology<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Competencies :<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Analytical and Critical Thinking<\/li><li>Collaboration &amp; Teamwork<\/li><li>Continual Improvement and Innovation<\/li><li>Customer Focus<\/li><li>Developing People<\/li><li>Driving Results<\/li><li>Adhere to Avantor\u2019s policies, procedures, rules and guidelines<\/li><li>Uphold Avantor Culture and Values at all times<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>About Us :<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Avantor is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education &amp; government, and advanced technologies &amp; applied materials industries.<\/li><li> Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. <\/li><li>One of our greatest strengths comes from having a global infrastructure that is strategically located to support the needs of our customers. <\/li><li>Our global footprint enables us to serve more than 225,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. <\/li><li>We set science in motion to create a better world.<\/li><li>We empower all our associates to explore and contribute ideas that elevate our products, services and solutions. By collaborating with our industry partners, we improve scientific outcomes.<\/li><li>Everything we do begins with actively listening and collaborating with our customers. By understanding their challenges and aspirations, we proactively identify solutions that address their current and future needs.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-vivid-cyan-blue-background-color has-text-color has-background\" href=\"https:\/\/www.avantorsciences.com\/pages\/en\/careers\" target=\"_blank\" rel=\"noreferrer noopener\">Apply for this Job<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description : The Customer Service Associate is responsible for processing customer purchase orders, resolving issues, handling inquiries, cross-referencing, expediting, and communicating with suppliers, customers, and sales representatives. Serves as a liaison with all&#46;&#46;&#46;<\/p>\n","protected":false},"author":49,"featured_media":0,"menu_order":0,"template":"","jobpost_category":[500,48,89],"jobpost_job_type":[29],"jobpost_location":[178],"jobpost_tag":[],"class_list":["post-2149","jobpost","type-jobpost","status-publish","hentry","jobpost_category-customer-service-associate","jobpost_category-full-time","jobpost_category-work-time","jobpost_job_type-full-time","jobpost_location-coimbatore"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Associate at Avantor | Edu Jobs<\/title>\n<meta name=\"description\" content=\"A Customer Service Associate should have the ability to delight customers above and beyond the call of duty and should have proficiency in Microsoft Office\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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