{"id":1736,"date":"2021-05-07T10:49:42","date_gmt":"2021-05-07T05:19:42","guid":{"rendered":"https:\/\/edubuzz360.com\/jobs\/?p=1736"},"modified":"2021-05-10T19:31:28","modified_gmt":"2021-05-10T14:01:28","slug":"marketplace-operations-associate-at-poshmark","status":"publish","type":"post","link":"https:\/\/edubuzz360.com\/jobs\/2021\/05\/07\/marketplace-operations-associate-at-poshmark\/","title":{"rendered":"Marketplace Operations Associate at Poshmark"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"><strong>Job Description :<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Poshmark is looking for a Chargebacks Associate \/ Marketplace Operations Associate who will be primarily responsible for reviewing, analyzing, and resolving disputes effectively based on the information available. A Chargeback Associate will review disputes to determine the risk involved with the transactions with the goal of preventing chargeback losses. This person will help evolve our processes &amp; assist in developing scalable solutions to chargeback prevention, trends &amp; activities.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Responsibilities :<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Effectively review, analyze and resolve disputes<\/li><li>Investigate and monitor disputed transactions for possible fraudulent behaviors and patterns<\/li><li>Provide an in-depth analysis of chargebacks in order to help us evaluate the risk involved<\/li><li>Identify tactics that can prevent and reduce claims<\/li><li>Collaborate with a cross-functional team to implement prevention measures<\/li><li>Interact with the Poshmark community about sensitive issues in a very professional manner<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>6-Month Accomplishments :<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Familiar with various Chargebacks processes, and procedures<\/li><li>Familiar with all Poshmark internal tools and applications<\/li><li>Learn about all fraud types and become comfortable making decisions<\/li><li>Work independently and cross-functionally to streamline and improve Chargeback processes<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>12+ Month Accomplishments : <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Complete and exceed all 6-month responsibilities<\/li><li>Ability to work on all areas of chargebacks independently<\/li><li>Become a chargeback specialist&nbsp;<\/li><li>Forecast chargeback liability based on the metrics<\/li><li>Work on a few ongoing projects at a time<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Desired Skills : <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>New graduates are welcome&nbsp;<\/li><li>0-2 years of operational, customer support, or other applicable experience.<\/li><li>Excellent verbal &amp; written communication skills<\/li><li>Critical observation \u2013 detailed oriented, ability to research, analyze.<\/li><li>Ability to make critical decisions based on limited information<\/li><li>Ability to understand customers, situations and resolve conflict<\/li><li>Passionate about community &amp; helping our users<\/li><li>Collaborative personality<\/li><li>Inherently curious<\/li><li>Take on additional responsibilities in order to support operations&nbsp;<\/li><li>Ability to provide input to improve and streamline processes<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td>Company Name<\/td><td>Poshmark<\/td><\/tr><tr><td>Website<\/td><td><a href=\"https:\/\/poshmark.com\/\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">https:\/\/poshmark.com\/<\/a><\/td><\/tr><tr><td>Role<\/td><td>Marketplace Operations Associate<\/td><\/tr><tr><td>Qualification<\/td><td>Graduate<\/td><\/tr><tr><td>Experience<\/td><td>0 &#8211; 2 Years<\/td><\/tr><tr><td>Seniority Level<\/td><td>Entry-level<\/td><\/tr><tr><td>Industry<\/td><td>Internet<\/td><\/tr><tr><td>Employment Type<\/td><td>Full-time<\/td><\/tr><tr><td>Job Functions<br><\/td><td>Management, Manufacturing<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-color has-background has-vivid-cyan-blue-background-color\" href=\"https:\/\/poshmark.com\/careers\" style=\"color:#ffffff\" target=\"_blank\" rel=\"noreferrer noopener\">Apply for this Job<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Description : Poshmark is looking for a Chargebacks Associate \/ Marketplace Operations Associate who will be primarily responsible for reviewing, analyzing, and resolving disputes effectively based on the information available. A Chargeback Associate&#46;&#46;&#46;<\/p>\n","protected":false},"author":49,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1,3],"tags":[379,382,377,378],"class_list":["post-1736","post","type-post","status-publish","format-standard","hentry","category-it-jobs","category-it-jobs-chennai","tag-chennai","tag-fresher","tag-marketplace-operations-associate","tag-poshmark"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Marketplace Operations Associate at Poshmark | Edu Jobs<\/title>\n<meta name=\"description\" content=\"A Marketplace Operations Associate is primarily responsible for reviewing, analyzing, and resolving disputes effectively based on the information available.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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