Job Description :

Accenture is looking for a highly motivated teammate ready to play a key role as an Operations Management Associate.

In Operations Management you will be responsible for the area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services. This involves ensuring that business operations are efficient in terms of using as few resources as needed and effective in meeting customer requirements.

skillset:

• Ability to perform under pressure
• Ability to work well in a team
• As an Operations Management Associate, You should have the ability to handle disputes
• Ability to manage multiple stakeholders
• Ability to meet deadlines

Roles and Responsibilities :

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your team and your direct supervisor
• As an Operations Management Associate, You will be working closely with project members to effectively deliver on the requirements
• You will be an individual contributor as a part of a team with a predetermined focused scope of work.

About Accenture Operations :

• In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival.
• You will deliver breakthrough business outcomes for clients by harnessing talent, data, and intelligence to revolutionize their operating models.
• Operations are one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.
• The Software and Platform vertical helps the world’s leading platform companies accelerate, scale, and improve their businesses as their most trusted, innovative, comprehensive, and experienced partner.

Job Description :

Neustar is looking for a highly motivated teammate ready to play a key role as an Assoc Software Engineer.

Responsibilities :

• Work closely with Technical Lead Manager to develop algorithms of SaaS-based marketing analytics platform. 
• Work closely with System Architects to ensure smooth integration of 3rdparty engines into the SaaS platform. 
• A hands-on developer with a test-driven approach to coding, contributing high-quality, production-ready code.
• Technically oriented individual participating actively in design and code reviews 
• As an Assoc Software Engineer, You should resolve technical issues and bring in innovation that improves the scalability and performance of Neustar products. 

Qualifications/Education :

• Bachelor’s degree in Engineering with 0-1 years experience 
• Strong algorithms and data structure, computing skills in any one of the following programming languages – Java (JVM based language), Python, C/C++ 
• SQL and Database internals 
• Stellar academic background and/or proven track record 

Additional Information :

• Excellent scripting knowledge of Python and Shell scripting. 
• Working knowledge on Large scale data processing systems like Hadoop and Map Reduce Programming is a Plus
• Working Knowledge on Java/J2EE technology with exposure to frameworks such as Spring and Hibernate would be an added advantage 
• Bonus – github/gitlab/stackoverflow profile and OSS contributions, publications etc. 

About Us :

• Neustar is an information services and technology company and a leader in identity resolution providing the data and technology that enables trusted connections between companies and people at the moments that matter most.
• As a company built on the foundation of Privacy by Design, for more than 20 years Neustar’s unique capabilities have made us the leader in the field of responsible identity resolution.
• Neustar enables trusted connections between companies and people at the moments that matter the most, with world-class and industry-leading solutions in Marketing, Risk, Communications, Security, and Registry services. 
• Neustar offers industry-leading solutions in Marketing, Risk, Communications, and Security that responsibly connect data on people, devices, and locations, continuously corroborated through billions of transactions.

Job Description :

Verloop is looking for a highly motivated teammate ready to play a key role as a Backend Developer. As a part of the backend and platform engineering team, you will help build out the core systems that manage our customers’ support experiences like butter.

Skills and Experience :

• 0-3 years of experience in Golang / NodeJS.
• Should value simple solutions and write concise code.
• Understanding of Microservice / SaaS-based application development paradigms
• Strong computer science fundamentals
• Self-motivated to work in a fast-growing environment.
• Excellent organizational skills.
• You are a self-starter that anticipates requests and doesn’t need a lot of oversight.
• As a Backend Developer, You should have great problem-solving skills, taking a consultative approach to find the best solution.
• Excellent verbal & written communication skills. You can explain complex issues in simple terms and adapt your tone for different users.

Job Responsibilities :

• Build feature components in the product backend.
• Have a keen eye for detail to make sure systems are running smoothly.
• Coordinate with multiple teams to ensure smooth interoperability between microservices.

About Us :

• Verloop is looking for an enthusiastic and self-driven individual who is passionate to work at a fast-growing start-up and can handle chaotic situations at times.
• We are in the business of building high impact products to make customers’ lives easier.
• This is a great opportunity to join a team of superstars where your passion and desire to succeed will be rewarded with significant career transformation.
• The ideal candidate will have a zeal to learn and an unending thirst to look for the next big challenge.
• If you enjoy finding solutions to complex customer engagement problems, can coordinate between our customers and the internal product team, and are willing to challenge the current status quo of chat, we are looking for you.
• Verloop is the world’s leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels

Job Description :

Do you have strong attention to detail and who thrives in a fast-paced, team-orientated environment? We want to talk to you! Poshmark is looking for a Chargebacks Associate who will be primarily responsible for reviewing, analyzing, and resolving disputes effectively based on the information available. A Chargeback Associate will review disputes to determine the risk involved with the transactions with the goal of preventing chargeback losses. This person will help evolve our processes & assist in developing scalable solutions to chargeback prevention, trends & activities. 

Responsibilities :

• Effectively review, analyze and resolve disputes
• Investigate and monitor disputed transactions for possible fraudulent behaviors and patterns
• Provide an in-depth analysis of chargebacks in order to help us evaluate the risk involved
• Identify tactics that can prevent and reduce claims
• Collaborate with a cross-functional team to implement prevention measures
• Interact with the Poshmark community about sensitive issues in a very professional manner

6-Month Accomplishments :

• Familiar with various Chargebacks processes, and procedures
• Familiar with all Poshmark internal tools and applications
• Learn about all fraud types and become comfortable making decisions
• Work independently and cross-functionally to streamline and improve Chargeback processes

12+ Month Accomplishments :

• Complete and exceed all 6-month responsibilities
• Ability to work on all areas of chargebacks independently
• Become a chargeback specialist 
• Forecast chargeback liability based on the metrics
• Work on a few ongoing projects at a time

Desired Skills :

• New graduates are welcome 
• 0-2 years of operational, customer support, or other applicable experience.
• Excellent verbal & written communication skills
• Critical observation – detailed oriented, ability to research, analyze.
• As a Chargebacks Associate, You should have the ability to make critical decisions based on limited information
• Ability to understand customers, situations and resolve conflict
• Passionate about community & helping our users
• Collaborative personality
• Inherently curious
• Take on additional responsibilities in order to support operations 
• Ability to provide input to improve and streamline processes

About Us :

• Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style.
• With millions of shoppers and over a million sellers, Poshmark brings together a vibrant community every day to express themselves and share their love of fashion.
• We are looking for that unique individual who loves problem-solving, analyzing data or people, and “getting things done” in a fast-paced tech environment. 

Job Description :

Kissflow is looking for a highly motivated teammate ready to play a key role as a Python Developer.

Responsibilities :

• Write effective, scalable code
• As a Python Developer, You should Develop back-end component to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements :

• Familiarity with Python programming concepts
• Familiarity with Python framework (like Django, Flask)
• Knowledge of object-relational mapping (ORM), Data Structures, OOPS concepts
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

About Us :

• Dashboards: Real-time information on every process, presented in a user understandable summary format
• Analytics and reporting: Generate custom reports, use dashboards, and derive actionable insights
• Dynamic reporting: Get key insights into processes with process metrics and custom reports
• Process optimization: Perform deep drill downs into each process to eliminate bottlenecks
• Process audit: Get an immediate digital or printable paper trail of all the steps in the process
• Visual process design: Create your workflow visually and make quick changes anytime you want
• Dynamic routing: Items are automatically routed to the right team members based on SOPs
• Dynamic business rules: Handle complex decision branches and make instant changes as required
• Ad hoc/dynamic assignment: Reassign items to the right team members, even while a process is in progress
• Agile deployment: Create your processes instantly, assign users to steps and launch without delay
• Intuitive user interface: Users get comfortable using Kissflow quickly, with its simple, easy-to-understand Interface
• Instant access: Access to data from multiple devices, which translates to higher efficiency and speed
• Code-free workflow forms: Build and tweak forms with rich content and media, without writing a single line of code

Job Description :

Jabil is looking for a highly motivated teammate ready to play a key role as a Supplier Quality Engineer. To be a technical focal point for the work cell to work on supplier quality issues directly with the Supplier Quality Engineering group and communicate status on non-conforming parts/suppliers across the work cell product at the site level.

Essential Duties and Responsibilities :

• Ensure that all non-conforming materials held in Receiving Inspection are released to the stock or production floor in a timely manner. Provide feedback on issues encountered to SQE II.
• Provide guidance to Receiving Inspectors.
• To provide documentation to perform Inspection of components per Inspection Plans in SAP.
• Evaluate component failure rates from the production line, collect samples and initiate Failure analysis to drive continuous improvement activity to the component manufacturer.
• Adhere to all safety and health rules and regulations associated with this position and as directed by the supervisor.
• Comply and follow all procedures within the company security policy.

Minimum Requirements :

• Bachelor’s degree required, bachelor’s degree in engineering preferred.
• 0 to 2 years of experience.

Language Skills :

• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. 
• As a Supplier Quality Engineer, You should have the ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills :

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 
• Ability to apply concepts of basic algebra and geometry.
• As a Supplier Quality Engineer, You should have the ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability :

• Ability to define problems, collect data, establish facts, and draw valid conclusions. 
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Job Description :

Role : CX Service COE Technical Specialist

This role is in Oracle’s Service Cloud group, part of the Cross-CX Center of Excellence (COE). As an acknowledged authority within Oracle, this product role requires a considerable breadth of knowledge and understanding of CX Service, industry best practices, and CX-related business processes or technology designs.

The role involves analysis of the client data model, application and integration landscape to ensure Oracle Service Cloud deployments meet customer objectives. Successful candidates will develop and review deployments for our largest, most complex customers. The role involves analysis of the client data model, application and integration landscape to ensure Oracle Service Cloud deployments meet customer objectives. Successful candidates will develop and review deployments for our largest, most complex customers. This requires intellectual discipline, a problem-solving aptitude, deep technology experience, interpersonal skills, creativity, and independent judgment.

Oracle’s CX Service Organization in Trivandrum :

• Participates in multiple phases of Oracle’s Customer Experience Cloud Products SDLC
• Contributes to the next generation of software capabilities to address the needs of global enterprises
• We are looking for a CX Service COE (Center of Excellence)  Technical Specialist, who are ready to contribute immediately

What are we looking for:

Do you have direct Oracle Service Cloud or Field Service Cloud product knowledge and experience? Can you develop and review solution architectures for CX customers? Can you think creatively and combine a big-picture perspective with detailed, fact-based recommendations?  –

Oracle is hiring an action-oriented Technical Specialist to join the CX Service Cloud COE (Center of Excellence) team and work with our most strategic customers. Team members possess a diverse background from technology vendors, customers, and consulting firms with knowledge of technical, functional, and information architectures, leveraging this credibility as trusted advisors with customers, partners, and internally across Oracle.

The ideal candidate will be able to support customers through the delivery of solution design reviews, problem-solving and ongoing architectural reviews. Highly technical experts with Service cloud experience for performance, migration, etc. Strong product expertise in deployment, diagnostic, and problem resolution.

Basic Qualification :

• 0-2 years of experience in Service or Field Service Cloud complex product development, support, or consulting roles
• As a COE Technical Specialist, You should have work experience with Customer projects, Oracle Consulting, Support or Customer Success
• Hands-on experience with Oracle Service Cloud products (B2C Service, B2B Service, or Field Service) as a developer, customer, consultant, or partner
• Develop a trusted relationship with key stakeholders;
• Reconcile multiple viewpoints to establish a clear and deliverable map to successful deployments
• Ability to publish and/or contribute to the creation and sharing of best practices, white papers, training, webinars, and workshops. 15% of employee time will be allocated to these tasks
• Ability to deliver compelling presentations and reports to internal executives focused on examining multiple alternatives and making clear recommendations
• Experience with enterprise architectures, integration models, and technologies
• A/BS degree or equivalent. Advanced degree(s) highly desirable

Preferred Qualifications :

• Strong, independent thinker with the ability to build credible relationships within Oracle and customer environments
• Experience with complex implementations of Service Cloud and/or Field Service Cloud
• Advanced ability to manage customer escalations (internally and externally) and negotiate a resolution
• Genuine passion, interest, willingness, and ability to adjust to continuously changing priorities and needs

Work as part of a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.

About Us :

• Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work.
• It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before.
• That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Job Description :

The Software Development Engineer at Acko is responsible for working on highly maintainable and unit tested software components/systems that address real world problems. You will be working in a fast paced and agile work environment delivering quality solutions that have an immediate business impact.

The team is a full stack growth team that works on initiatives that fuel the growth of our business by ensuring that we work on deep integrations with our partners to sell insurance products and manage policy life cycles.

Here’s What We Are Looking For :

• Experience level of 0 to 3 years of experience in very large-scale applications.
• Strong problem-solving skills, computer science fundamentals, data structures, and algorithms.
• A Software Development Engineer at Acko should have a good understanding of data structures & algorithms and their space & time complexities.
• Strong hands-on and practical working experience with at least one programming language: Java/Python/Go.
• Excellent coding skills – should be able to convert the design into code fluently.
• Hands-on experience working with Databases and Linux platforms.
• B.E/B. Tech in Computer Science or equivalent from a reputed college.

Responsibilities :

• Write maintainable/scalable/efficient code.
• Follow coding standards, unit-testing, code reviews, etc.
• Follow release cycles and commitment to deadlines

About Us :

• We are a general insurance company.
• Like winning us incredible partners. In the past few years, we have partnered with some of the best businesses in the digital world.
• Ola, redBus, Amazon and OYO are some of the popular partners alongside whom we’ve launched innovative products like trip insurance, electronics cover and hotel-stay insurance.
• These bite-sized product offerings have received much love from our customers and even ushered in awards.
• We’re a driven team working towards improving every aspect of insurance. Be it pricing, purchase, or claims—we’re amping it up with data and tech.
• We offer customised prices, instant policy, super-quick claim settlements, and are ceaselessly pushing forward to make insurance as friendly as a smile.

Job Description :

Wipro is looking for a highly motivated teammate ready to play a key role as a Payroll Back Officer.

Mandatory Skills:

• Should have good communication
• As a Payroll Back Officer, You should have knowledge of Microsoft Excel
• Flexible to work with shifts

Additional Skills :

• candidate should have good typing skill

About Us :

• It is the freedom provided to every individual at Wipro to learn, grow and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience.
• Wipro is a leading global information technology, consulting, and business process services company.
• We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful.
• A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
• Wipro also champions optimized utilization of natural resources, capital, and talent.
• We are a trusted partner of choice for global businesses looking to ‘differentiate at the front and ‘standardize at the core’ through technology interventions.
•  A finely articulated code of Business Conduct helps us achieve the highest levels of transparency and propriety, thus strengthening the foundations of our business.

Role: Officer

Work location: Sholinganallur

Education – Any Graduate

Experience – 0 – 1 Year

Working days: Monday to Friday

Cab: Drop Available

Job Description :

We’re looking for an Associate Software Engineer (iOS) to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world’s leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.

This role focuses on our Mobile Application, which allows students to access the power of Blackboard’s solutions anytime, anywhere. You’ll help with building this student-specific mobile app that gives learners the information they want, the connections they crave, and the personalization they demand, on the go. Through our Mobile Apps & Backend Applications solutions, we are aiming to build a better education experience for everyone by extending institutional resources to meet the growing needs of learners. 

As Associate Software Engineer (iOS), you will have primary accountability for the design, development, and support of iOS Mobile applications. Your primary responsibility will be to design, develop, and write unit test cases for the iOS mobile applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality are essential. 

Specific responsibilities will include:

• Developing and maintaining effective relationships with other team members to understand requirement and functionality of the system 
• Collaborating closely with the Product Owner, QA team, SDK team and Backend team to govern intake and scheduling of projects and delivery of solutions 
• Contributing in all phases of the Mobile App development lifecycle  
• Translating application storyboards and use cases into functional applications 
• Designing, building, and maintaining efficient, reusable, and reliable iOS code 
• Ensuring the best possible performance, quality, and responsiveness of the applications 
• Identifying bottlenecks and bugs, and devising solutions to these problems 
• Helping maintain code quality, organization, and automatization  

Required skills/qualifications:

• Bachelor’s/master’s degree in Computer Science, Software Engineering, or relevant degree 
• 0-2+ years of relevant experience 
• Any experience in the full life cycle of iOS application development  
• Good knowledge in RESTful web services; good working experience in remote data via REST and JSON 
• Experience with third-party libraries and APIs 
• Good knowledge of iOS SDK’s and Push Notifications 
• Experience with at least one of the development tools like Git, Gradle, Maven, Sonar, Artifactory, etc. 
• Agile project experience along with working on Agile tools like JIRA/Confluence 
• Any experience with Cocoa Touch
• Good knowledge in Objective-C & Swift
• Any experience with SQLite
• Excellent problem-solving skills 

Preferred skills/qualifications: 

• Good interpersonal skills and time management skills 
• GitHub and Continuous integration using Jenkins 

To ensure the safety and wellbeing of our employees during the COVID-19 pandemic, Blackboard positions are currently remote (where possible).

Job Description :

FIS is looking for a highly motivated teammate ready to play a key role as a Finance Shared Services Analyst.

Responsibilities :

• You will be part of order to cash vertical comprising various AR operations like Billing- Software License and maintenance, Data processing, billing support functions, customer MDM, Contract Valuation and Terminations, AR collection, and Customer Service representative What you will be doing This position is for contract analyst with a defined role in reviewing and setting up customer contracts into billing system, ensuring accurate monthly recurring billing and credit operation.
• CA will also be responsible for assisting with customer billing queries What you bring: Extensive experience in License & Support and professional Invoicing Exposure in client terminations.
• As a Finance Shared Services Analyst, You should have the ability to meet all targets as per monthly close calendar to ensure the billing completed timely
• Ability to process credit memo requests from business units as per established workflow and approval limits.
• Knowledge of Contracts and concepts like Credit Notes, Re-bill Skills Strong Accounting Knowledge – Billing operations, Accounts Receivable, Revenue Accounting
• Good Communication Skills
• Written and Verbal Strong desktop computing skills – PowerPoint, Visio, and Excel
• Ability to understand and resolve queries from business units and collections
• Ability to co-relate figures, do analysis and make relevant comments Basic knowledge of reserve provisions and revenue accounting

Qualification :

• Graduate/Post Graduate in Finance/Commerce
• 0-3 years experience in billing operations Competencies

Skills & Abilities :

• A good team player
• Experience of working with global/other teams Detail oriented and regard for timeliness
• High regard for deadlines and deliverables Owning the work assigned to ensure its completeness without compromising timeliness or accuracy.
• What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

About Us :

• A broad range of professional education and personal development possibilities – FIS is your final career step!
• We champion clients from banking to capital markets, retail to corporate, and everything touched by financial services.
• Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries.
• Our technology powers billions of transactions annually that move over $9 trillion around the globe.
• FIS is a Fortune 500 company and is a member of the Standard & Poor’s 500® Index.
• FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

Job Description :

 As a Content Integrity Associate at Poshmark, you will be the front-line, ensuring and maintaining the quality and policy adherence of content on Poshmark. This is a unique and exciting opportunity to develop a new team and significantly impact the Poshmark marketplace and user experience. This is an entry-level position.

The ideal Content Integrity Associate…

• has a high attention to detail and is investigative nature
• is flexible and able to adapt quickly to changes 
• is consistent with their work 
• has good judgment and the ability to make decisions based on facts 
• has an objective mindset and the ability to see multiple viewpoints

Responsibilities :

• Review and assess flagged content on the platform
• Refine existing rules and propose new rules to identify bad content
• Identify new trends of bad actors trying to get past detection systems
• Monitor, teach and evaluate third-party machine learning models for content risk scoring
• Work closely with other teams to refine and create new processes for handling users who violate our content policies
•  As a Content Integrity Associate at Poshmark, you will review and fulfill copyright takedown notices from brands and other copyright holders

6-Month Accomplishments :

• Understand the operating system
• Excel in identifying counterfeit listings and suspicious behaviors 
• Independently handle manual review with ease

12+ Month Accomplishments :

• Ability to handle escalated cases 
• Mentor and support new associates
• Take on additional responsibilities in order to support operations 
• Ability to provide input to improve and streamline processes

Qualifications :

• 0-2 years of experience working in an operational role
• Investigative mindset, facility in pattern recognition, and a commitment to problem-solving
• Team player with a positive attitude 
• Objective mindset and ability to see multiple viewpoints
• Ability to prioritize and work efficiently 
• Excellent judgment and communication skills
• Passionate about the community and helping others

About Us :

• Poshmark is the largest community marketplace for fashion where anyone can buy, sell and share their personal style. With millions of shoppers and sellers, Poshmark brings together a vibrant community to express themselves and share their love of fashion and more.

Job Description :

We are looking for a dynamic Scheduler to join our Recruiting Operations team in Pune, India.  If you are someone that is passionate about making an impact and being a part of a company that is going to write history, we’d like to talk with you. Snowflake is looking for a highly motivated teammate ready to play a key role as a Recruiting Scheduler.

As a key member of our Recruiting team, here’s what you’ll be doing:

• Elevating our candidate experience initiatives: Gain visibility and demonstrate accountability within the business by scheduling a high volume of phone, in-person, and video conference interviews globally.
• Manage scheduling for interviews and communicate all interview logistics with candidates and interview teams.
• Support our recruiters and hiring managers in building an exceptional team and ensuring a positive candidate experience.
• Collaborate with Staffing to improve upon and streamline existing processes and programs and develop innovative strategies around finding top talent.
• Upholding (data) integrity: Maintain a clear recruiting workflow by updating candidate’s status in Applicant Tracking System (Greenhouse)
• As a Recruiting Scheduler, You should be developing strong working relationships with recruiters, be hiring managers, and candidates

In order to be successful in this role, we need someone who has:

• 0-1 years of experience using Gmail and/or Applicant Tracking Systems – knowledge of Greenhouse is a plus
• Flexibility and initiative—this role may require you to execute outside of regular business hours
• Superbly professional communication skills—we want to differentiate ourselves from our candidates and employees (all of the levels) alike!
• Detail orientation and a commitment to accuracy; ability to be flexible and handle simultaneous moving parts with a sense of urgency
• You have a passion for always maintaining a world class candidate experience
• Ability to work with evolving systems and structures, demonstrating the flexibility/willingness to adapt to changing environments

We’re looking for people who share our passion for ground-breaking technology and want to create a lasting future for you and Snowflake.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. 

Job Description :

We are looking for aspiring engineers with strong core knowledge in EEE Domain. skill-lync is looking for a highly motivated teammate ready to play a key role as a Technical Support Engineer- EEE.

What you will Do

What to expect from the role

• Work experience with EEE Engg domain 
• Opportunity to work on industrial projects.
• Exposure to industry and development.
• Work in collaboration with a team.
• Guided by experts and professionals in the field and learn on the job.

Responsibilities :

• To support learners with fundamental theory and software simulation. 
• To work on in house hardware/software development projects
• Take ownership of customer issues and see problems through to resolution
• Research, diagnose and identify solutions to resolve customer issues
• As a Technical Support Engineer- EEE, You should follow standard procedures of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Provide technical support to students in a highly professional manner
• Resolve support tickets
• Host technical presentations and demos for customers
• Work on model problems, programs, and simulations

Key skills :

• MATLAB
• Simulink

Requirements :

• B.E./B.Tech & M.Tech (EEE)
• 0-3 years of experience in the EEE domain
• Tools: MATLAB/Simulink
• Working knowledge of motor drives & battery systems
• Good understanding of hardware design and embedded systems
• Freshers who worked on eBAJA or similar student competitions are eligible
• In-depth knowledge of EEE engineering courses.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills

About Us :

• Skill-Lync offers industry-relevant advanced engineering courses for engineering students by partnering with industry experts.
• Skill-Lync seeks to match mechanical engineers with U.S-based Masters degree courses and/or employers directly. That’s done through an online learning course that uses video content developed alongside industry companies — the goal is to help instill employable skills and experience in students

Job Description :

Genpact is looking for a highly motivated teammate ready to play a key role as a Management Trainee – Customer Service. We are inviting applications for the role of Management Trainee – Customer Service.

Responsibilities :

• Respond to customer queries and customer’s concern
• Making outbound calls to Customers and Employers
• Provide support for data collection to enable Recovery of the account for the end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and bring up product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit a capacity for critical thinking and analysis.
• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Minimum qualifications :

• Graduate (Any Discipline)
• Freshers are eligible

Preferred qualifications :

• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

About Us :

• With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
• Genpact is a global professional services firm that makes business transformation real. Led by our purpose — the relentless pursuit of a world that works better for people — we drive digital-led innovation and digitally enabled intelligent operations for our clients.
• Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of the Global Fortune 500 companies, we drive real-world transformation at scale.